Usability

Remote controlI am an integral part of the development team, contributing far beyond the traditional role of technical writer:

  • providing extensive feedback on  product usability and functionality
  • defining and standardizing product terminology
  • designing the user interface

“In addition to her technical writing responsibilities, Jennifer provided excellent feedback on the consistency of the user interface as compared with the design documentation.”

Steve Chalastra, Manager, User Experience, at Qualicom Innovations, and Jennifer’s manager on the BMO – Harris Bank Securities Safekeeping project from 2005-2006 and 2008-2012.

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“In addition, Jennifer reviewed R&D design documents and made UI suggestions that were often implemented by developers.”

Julie Azoulai, Technical Publications Manager at Mercury Interactive, and Jennifer’s manager from 1997-2002.

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