Information Architecture/Design

I use single-sourcing methodology to design complex documentation sets and write content efficiently. I have:

Hieroglyphs

  • designed documentation sets with multiple documentation deliverables
  • single-sourced multiple documentation deliverables: context-sensitive help/PDF; different audiences; multiple products sharing the same technology
  • developed templates in FrameMaker/WebWorks and Flare for online help and PDF
  • designed, written content for, and implemented Web sites
  • designed software user interfaces
  • created procedural and style guidelines for documentation groups
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